The Pixel 2's Screen May Have a Serious Burn-in Problem

The Verge

While some display manufacturers like Samsung have figured out how to largely eliminate burn-in on its latest Galaxy phones with super AMOLED displays, LG, which is responsible for the screen on the Pixel 2 XL, has had issues with its POLED screens on other recent phones such as the LG V30. I'm not saying Google does no burn-in testing, because I'm sure it does, but I'd be genuinely surprised to find out they tested each phone for the several days necessary to reproduce this issue, particularly given that the essence of burn-in testing requires a static screen with the same image elements to be displayed for a long period of time. The Android buttons at the bottom of the screen are burning into the display so that you see traces of the button when there shouldn't be any buttons showing. Those using third party stores will still find it hard to get a hold of the new device but stock does seem better if you shop elsewhere.

"The Pixel 2 XL screen has been designed with an advanced POLED technology, including QHD+ resolution, wide color gamut, and high contrast ratio for natural and attractive colors and renderings".

Google's outfitted the Pixel 2 XL with pressure-sensitive Active Edge sides, which let you squeeze the phone to bring up the Google Assistant... and that's it. The issue could be inconvenient for customers, but the smartphones would still work even with screen burn-in, he said.

Since the Pixel 2 XL first launched last week, multiple people have reported cases of "burn-in". We will be examining our review units to look for such an issue, as OLED screen burn-in is no laughing matter when you've spent over $849 on a device.

More news: Packers place QB Aaron Rodgers on injured reserve

Screen burn-in is an issue with OLED displays, but this is typically diagnosed after months, if not years, of usage.

The Pixel 2 XL was launched earlier this month alongside the Google Pixel 2 at an event in San Francisco, each featuring improved cameras, specs and water resistance capabilities compared to the first Google Pixel smartphones released past year.

Eventually, a "ghost" of that image is "burned into" the display.

A Google spokesperson confirmed that the company was looking into the reports. Add in the fact that the best Pixel 2 XL deals require you to trade in your old phone, and you may be left buying a new phone immediately instead of picking the Pixel 2 XL alternative you want. However, it appears that some new OLED displays may be susceptible as well.

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