Fire Risk: Some HP Laptops Need Battery Replacements

HP's Envy 13

Hewlett-Packard (HP) is voluntarily recalling batteries in some of their electronics for safety concerns.

"These batteries have the potential to overheat, posing a fire and burn hazard to customers", HP Inc. said in a recall notice on its website.

Batteries sold as replacement or accessories for the HP "XBook Studio G4" mobile workstation are also named in the commission report.

To see which battery models are being recalled and how to get them replaced, visit the HP website.

In contrast, in the United States, eight incidents involving overheated batteries and an incident resulting in injury were reported.

Affected batteries pose a fire threat and could burn users, so if you've bought such an HP device since late 2015, you should check to find out if you're impacted.

The computer maker is providing battery replacement services by an authorized technician at no cost.

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"The quality and safety of all HP products is our top priority".

"We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries".

If so, there are also instructions on how to put your notebook into "battery safety mode" for the time being - effectively discharging and disabling the battery, meaning you'll have to use the portable plugged into a power socket - while a replacement battery is arranged.

The recall is only for the battery, not the computer itself.

By placing it in Battery Safety Mode, the battery will discharge and be prevented from charging until the safety mode is disabled. This means that users will only be able to use their device while it's plugged in. HP strongly recommends accepting Battery Safety Mode so that the notebook or mobile workstation can be safely used by connecting to an HP power adaptor.

If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of previous year, HP issued a battery recall due to fire risk concerns. "For this reason, it is extremely important to check whether your battery is affected".

To check whether a battery is affected, HP owners will need to download HP's battery validation utility, which runs the check in about 30 seconds.

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