HP recalls Notebook computer and mobile workstations batteries

HP Issues Recall For 50,000 Lithium Ion Batteries

If this story has provoked a certain degree of déjà vu in your mind, that's probably not surprising, given that at the start of previous year, HP issued a battery recall due to fire risk concerns. There is a small utility you can download which will check if the battery in your laptop is one of the affected power packs.

With customer safety as a key priority, HP is providing a new BIOS update that will place the affected battery in "Battery Safety Mode". The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation.

"We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries", HP's statement says.

'This action pertains to 0.1 per cent of the HP systems sold globally over the past two years'.

HP to date has received eight reports of battery packs overheating, melting, or charring, including three reports of property damage totaling $4,500 with one report of a minor injury involving a first degree burn to the hand, according to CPSC. The batteries were also sold separately for between $50 and $90.

More news: Kia Niro EV Concept Achieves 238 Miles on a Charge

The US Consumer Product Safety Commission (USCPSC) provided information for customers on how to inform HP of the problem and request a free replacement, referring them to the company's support page.

These batteries are not customer-replaceable.

Not all of these products could be affected but HP highly recommends to check through a useful tool, the HP Battery Program Validation Utility.

Why this matters: Battery recalls happen every so often, often due to manufacturing issue.

Affected models include HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops and more. "If the validation process identifies a battery as being eligible for replacement, the BIOS update should be applied and the system should be rebooted", said the firm. "Accepting Battery Safety Mode causes the battery to discharge and to cease future charging until Battery Safety Mode is disabled". The batteries were shipped in notebook computers and mobile workstations sold for between $300 and $4,000.

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